Privacy Policy
Last updated: August 2026
EcoHaul MA (“EcoHaul,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request an estimate, contact us, schedule service, or otherwise interact with our business.
Information We Collect
Depending on how you interact with EcoHaul MA, we may collect information including:
- Your name
- Phone number
- Email address
- Service or property address
- Photos, descriptions, and other details about your project or service request
- Scheduling and appointment information
- Payment and transaction information
- Information you voluntarily provide through forms, phone calls, emails, or text messages
Our website may also automatically collect limited technical information such as browser type, device type, IP address, referring pages, and website activity through analytics, cookies, or similar technologies.
How We Use Your Information
We may use your information to:
- Respond to questions and estimate requests
- Provide pricing and project information
- Schedule and manage services
- Communicate about appointments, projects, payments, and service updates
- Process payments and maintain business records
- Improve our website, services, operations, and customer experience
- Request customer feedback or reviews after service
- Prevent fraud, misuse, or security issues
- Comply with legal, accounting, insurance, or regulatory requirements
EcoHaul MA does not sell or rent your personal information.
Sharing Information
We may share information with service providers that help us operate our business, such as payment processors, scheduling or customer-management platforms, website providers, communications providers, analytics services, and other vendors that perform services on our behalf.
We may also disclose information when required by law, to respond to valid legal requests, to protect our rights or property, or in connection with insurance claims or other legitimate business needs.
We do not share your personal information with third parties for their own independent marketing purposes.
SMS and Text Message Communications
If you provide your phone number and consent to receive text messages from EcoHaul MA, we may send messages related to your inquiry, estimate, scheduling, appointment, service, or other communications associated with your relationship with EcoHaul MA.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for assistance.
Consent to receive text messages is not a condition of purchasing our services. SMS consent and phone numbers collected for SMS communications are not sold or shared with third parties for their own marketing purposes.
Payment Information
EcoHaul MA may use third-party payment processors to process payments. We do not necessarily receive or store complete payment-card or banking information when payments are processed through those providers. Their handling of your information is subject to their own privacy and security practices.
Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to understand website traffic, measure performance, improve the website, and determine how visitors find and interact with EcoHaul MA online.
You can adjust your browser settings to block or delete cookies, although some website features may not function as intended.
Data Security
We use reasonable administrative and technical measures to protect the information we maintain. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Please avoid sending highly sensitive personal information through standard website forms, email, or text messages unless it is necessary for your service request.
Data Retention
We may retain information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.
Your Choices
You may contact us to request that we correct or delete personal information we maintain about you, subject to any information we are required or permitted to retain for legal, accounting, operational, or other legitimate business purposes.
To make a request, email info@ecohaulma.com.
Third-Party Websites and Services
Our website may contain links to third-party websites or services. EcoHaul MA is not responsible for the privacy practices or content of third-party websites, and their privacy policies may differ from ours.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised “Last updated” date.
Contact Us
EcoHaul MA
Address: 18 President’s Lane, Plymouth, MA
Serving Plymouth and the South Shore of Massachusetts
Phone: (508) 545-9200
Email: info@ecohaulma.com
Website: ecohaulma.com
